Ask questions about your report, in your own language
Reading an explanation answers some questions and raises others. Now you can just ask. Every completed report has a Chat tab, and the answers come from your own report rather than from general health writing on the internet.
Write in whichever language you are comfortable with. Ask in Hindi and the reply comes back in Hindi. Ask in English and it stays in English. Test names stay as your lab printed them, because that is how your doctor will refer to them.
What you can ask
- What a specific value means for you, against the range for your age and gender.
- Why two results might be connected, for example a high cholesterol alongside a raised uric acid.
- What to eat, with everyday Indian foods, tied to what is actually off in your report.
- Exercise, sleep, water and other daily habits linked to your results.
- What to raise at your next appointment, and which kind of specialist fits a finding.
If you are not sure where to start, the chat suggests a few questions drawn from your own results, and more appear as you go.
What it will not do
It will never name a medicine or a supplement, suggest a dose, or tell you to start or stop anything you are already taking. Those decisions belong with your doctor, and the chat is built so it cannot cross that line even if you ask it to.
If you mention something urgent, such as chest pain or breathlessness, it stops answering questions about your report and points you to emergency help straight away.
How many questions
Ten questions per report on the free plan, and fifty on Personal and Family.
The allowance belongs to the report, not to the month, and it does not expire. Ask two questions today and come back to the rest in three months if that suits you better.
This is educational information to help you understand your own results and have a better conversation with your doctor.